What are the two forms of communication?

Study for the Year 11 Business Studies Exam. Dive into essential topics with flashcards and multiple choice questions. Prepare effectively for your test day!

Multiple Choice

What are the two forms of communication?

Explanation:
Communication can be delivered through spoken language or through signals that don’t use words. Verbal communication involves what you say aloud—conversations, presentations, phone calls—while non-verbal communication includes body language, facial expressions, gestures, posture, eye contact, and the tone and pace of your voice. Both work together to convey meaning, and sometimes non-verbal cues can reinforce or contradict what you say verbally, shaping how the message is received. The other options point to different ideas. Written and graphic refer to how information is presented, not the basic ways we convey messages. Internal and external describe who the message is aimed at, not how it’s delivered. Formal and informal describe the style or tone, again not the fundamental forms of communication.

Communication can be delivered through spoken language or through signals that don’t use words. Verbal communication involves what you say aloud—conversations, presentations, phone calls—while non-verbal communication includes body language, facial expressions, gestures, posture, eye contact, and the tone and pace of your voice. Both work together to convey meaning, and sometimes non-verbal cues can reinforce or contradict what you say verbally, shaping how the message is received.

The other options point to different ideas. Written and graphic refer to how information is presented, not the basic ways we convey messages. Internal and external describe who the message is aimed at, not how it’s delivered. Formal and informal describe the style or tone, again not the fundamental forms of communication.

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